XeonTech legal

Privacy Policy

This policy explains how XeonTech collects, uses, shares, and protects personal information when you use our website, products, support channels, and related services.

Effective: 2026-04-02 Applies to: Website, products, and services

1. Information we collect

Information you provide: name, email, company, messages submitted through forms, and content you choose to send to support.

Account and billing information: if you create an account or purchase a product, payment-related details may be processed by our payment providers.

Usage and diagnostic data: pages viewed, features used, approximate location derived from IP address, browser or device information, and diagnostic logs.

2. How we use information

  • Provide, operate, maintain, and improve our products and services.
  • Respond to inquiries and provide customer support.
  • Process transactions and send service-related communications.
  • Maintain security, prevent abuse, debug issues, and protect users.
  • Comply with legal obligations and enforce applicable terms.

3. Cookies and similar technologies

We may use cookies and similar technologies to remember preferences, understand site performance, and improve the user experience. For details, see our Cookies Policy.

4. How we share information

We may share information with service providers, payment processors, and legal or safety recipients when necessary.

  • Service providers: hosting, analytics, customer support, and operational tools that process data on our behalf.
  • Payment processors: providers used to complete purchases, renewals, refunds, and invoices.
  • Legal and safety recipients: when required by law or necessary to protect rights, users, products, or systems.

We do not sell your personal information.

5. ProxyLens traffic and support data

ProxyLens is designed around local traffic inspection. Captured requests, responses, saved sessions, logs, and exports are not uploaded to XeonTech unless you choose to share them, such as when sending redacted material to support.

6. Data retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your choices

  • You can request access, correction, or deletion of your information where applicable.
  • You can control non-essential cookies through your browser settings and any cookie controls we provide.
  • You can unsubscribe from marketing emails using the link in those messages.

8. Contact us

Questions about this policy can be sent through the Support & Contact page.